We want you to be 100% satisfied with our products. Thats why we off a 'no questions' returns and refund policy for 60 days after purchase. We offer FREE returns, you do not need to pay shipping to return an item to us.  

If you are not 100% satisfied with Olive + Crate products, simply start the return process here. We may ask you to provide an image of the issue, so we can improve our products in the future. In most some it will not be necessary to return the product and you can keep it as a goodwill gesture.

If you are not 100% satisfied with your Olive + Crate purchase via the Amazon network, in the first instance, please contact us at our Contact Page. We would love to help you directly.

If we are not able to resolve your issue directly, all Amazon purchase are entitled to a 60 day, 'no question' money back guarantee. Please follow Amazons refund policy on their website. To start a return on Amazon, log into your account and click on the 'Returns' button in the top righthand corner of the screen.

For purchases on Amazon, Amazon customer support manage the end-to-end return and refund process. For questions and support, please contact Amazon support directly.