Olive + Crate Shipping Policy

Domestic Shipping Policy - USA

Shipment processing time

All orders are processed within 1 business day. Order placed before 2pm EST will be sent same day.

If Expedited Shipping is chosen during checkout, order will be sent via UPS Ground with faster delivery, see table below.

Shipping rates and delivery estimates for US orders

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipment MethodEstimated Delivery TimeCost
Domestic Standard2 - 7 business days (dependant on shipping location)Free for orders over $25
Expedited Shipping
(for orders up to 22 pounds)
2-4 business days$5.99 (up to 11lbs)
$8.99 (>11lbs to 22lbs)
Greater than 22lbs contact us for quote
Overnight Shipping1-2 business daysContact Us for quote
Shipment to P.O. boxes or APO/FPO addresses

Expedited and overnight shipping are not available to APO/FPO or PO box addresses.

Shipment confirmation and order tracking

You will receive a shipment confirmation email with an order tracking number as soon as your package has been processed and shipped.

Customs, duties, and taxes

Olive + Crate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Olive + Crate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly and we’ll help. Please take photographs of the package, save all packaging material and damaged goods.

International Shipping Policy

We do not currently ship to other global destinations.

Returns Policy

We want you to be thrilled with your purchase. If you’re not, let us know and we’ll make it right. Head over to our refund & returns policy to see the details.